System Locks up When Running Credit Cards


The information in this article applies to:
  • Retail Pro 8.52
  • PC Charge


SYMPTOMS
System locks up when trying to tender by Credit Card. Also an error message pops up after logging in stating Class not Registered and on has an OK button.

CAUSE
Corruption in the WS folder.

RESOLUTION
Rename the workstation folder and let RPRO recreate it. You then have to put the preferences back into the system.