The information in this article applies to:
- Retail Pro 8
- Document Designer
SYMPTOMS
Can't save changes to the design. I can make changes to a document design, but there is no way for me to save them.
CAUSE
CAUSE
Using a large font or certain screen resolutions in Windows causes some windows to be missing buttons. In this case, the OK and Cancel buttons were missing from the screen.
RESOLUTION
If you change the font size to a normal font size, or change the screen resolution to a standard size such as 800 x 600 or 1024 x 768, the missing buttons will show up again. However, you may need to exit Rpro and go back in after making these changes.
The alternative is to press TAB and then ENTER. This will put the focus on the missing OK button and then click on it. The changes will then be saved.
The alternative is to press TAB and then ENTER. This will put the focus on the missing OK button and then click on it. The changes will then be saved.
For more information about Retail Pro, or to get help with Retail Pro, visit:
